Smith

The reviews for Smith's Drain Service present a mixed sentiment. While some customers express satisfaction with the polite demeanor and efficiency of the plumbers, significant concerns arise from experiences involving incomplete work, poor communication, and ineffective customer service. One customer recounted a distressing situation with unresolved issues and a lack of follow-up after payment. Ho... Read more

The reviews for Smith's Drain Service present a mixed sentiment. While some customers express satisfaction with the polite demeanor and efficiency of the plumbers, significant concerns arise from experiences involving incomplete work, poor communication, and ineffective customer service. One customer recounted a distressing situation with unresolved issues and a lack of follow-up after payment. However, others highlighted positive experiences, indicating that the company can deliver competent and speedy service when things go well. This divergence suggests variability in service quality, hinting that while pleasing results can be achieved, there are notable failings in professionalism and reliability that could adversely affect customer trust. --- In a more detailed analysis, customers Read less