Overview of Company Customer Sentiment Analysis in May
Both reviews are strongly negative and paint a consistent picture of a contractor with serious deficiencies across all dimensions. Professionalism was poor in both cases — the contractor left job sites without communication, failed to respond to multiple emails, and did not verify work was functioning before departing. Project completion was severely lacking, with one job taking 5 days instead o... Read more
Both reviews are strongly negative and paint a consistent picture of a contractor with serious deficiencies across all dimensions. Professionalism was poor in both cases — the contractor left job sites without communication, failed to respond to multiple emails, and did not verify work was functioning before departing. Project completion was severely lacking, with one job taking 5 days instead of 1, incomplete electrical work requiring a third-party fix, and a toilet improperly installed with a bolt left untightened and concealed with caulk. Workmanship quality (experience) was described as 'shoddy,' with leaks, loose fittings, improper electrical installation, and a non-functional 220v line upon initial completion. On pricing, one reviewer was explicitly denied a purchased coupon with no explanation, indicating a lack of transparency and fairness in billing. Read less