Hartland & Wilken Custom Heating & Cooling

Hartland & Wilken Custom Heating & Cooling has received a mix of reviews over the last month, revealing a divide in customer satisfaction. While some customers praised the courteousness of staff and the promptness of service, others expressed significant frustration regarding scheduling issues and communication breakdowns, particularly with the sales team. Positive experiences highlighted efficien... Read more

Hartland & Wilken Custom Heating & Cooling has received a mix of reviews over the last month, revealing a divide in customer satisfaction. While some customers praised the courteousness of staff and the promptness of service, others expressed significant frustration regarding scheduling issues and communication breakdowns, particularly with the sales team. Positive experiences highlighted efficient service, particularly from technicians, whereas negative reviews emphasized lapses in customer follow-up and dissatisfaction with the responses from reception staff. Overall, there seems to be a lack of consistency in customer service and communication across different departments, weighing down the otherwise positive feedback regarding the technical service provided. Read less