Quality Mechanical Services

The review set is small, spans nearly a decade, and contains significant negative signals that drag scores down across all dimensions. Professionalism is mixed: the 2022 crew was praised as polite and thorough, but a 2012 reviewer reported a dirty carpet, complaining, and upsetting the homeowner, and a 2019 reviewer was strung along for over three months without service. Project completion is the ... Read more

The review set is small, spans nearly a decade, and contains significant negative signals that drag scores down across all dimensions. Professionalism is mixed: the 2022 crew was praised as polite and thorough, but a 2012 reviewer reported a dirty carpet, complaining, and upsetting the homeowner, and a 2019 reviewer was strung along for over three months without service. Project completion is the most damaged dimension, with a prepaid service contract never honored, a 2019 job never started after months of delays, and a 2012 installation that left the system not working correctly — only the 2022 and 2020 reviews reflect successful completions. Pricing received a modest positive signal from one reviewer who noted QM beat competitor quotes, but this is a single data point from 2020 and cannot be weighted heavily. Experience is similarly split, with the 2022 crew demonstrating strong technical skill (identifying a gas leak, navigating a difficult crawlspace) while the 2012 installer was described as slow and produced a non-functional result. Read less