Mr Comfort

Mr. Comfort's review record is heavily dominated by pricing complaints, which represent the single most consistent and damaging theme across the entire dataset. Numerous reviewers across multiple years describe being charged dramatically above-market rates for parts and labor, with several citing specific dollar comparisons that reveal markups of 200–500% on parts alone. Project completion is al... Read more

Mr. Comfort's review record is heavily dominated by pricing complaints, which represent the single most consistent and damaging theme across the entire dataset. Numerous reviewers across multiple years describe being charged dramatically above-market rates for parts and labor, with several citing specific dollar comparisons that reveal markups of 200–500% on parts alone. Project completion is also a serious concern, with multiple reviews describing jobs left incomplete, technicians refusing to perform work after charging diagnostic fees, and at least two cases where agreed-upon scope was not delivered. Professionalism scores are mixed: individual technicians are frequently praised as friendly and courteous, but the company-level behavior — dismissing callbacks, pressuring vulnerable customers into contracts, and failing to honor commitments — drags the score down significantly. Experience scores are similarly split, with some technicians demonstrating clear competence while others misdiagnosed problems that a second plumber resolved quickly and cheaply. Read less