John P Timmerman

Analysis is severely compromised by extreme recency imbalance and conflicting evidence. Two reviews are from 2012–2013 (over 10 years old), while one is from 2020. The 2020 review describes a catastrophic failure: wrong equipment delivered, installation delays, failure to meet performance guarantees, and poor customer service during warranty callbacks. Two older reviews praise the company highly... Read more

Analysis is severely compromised by extreme recency imbalance and conflicting evidence. Two reviews are from 2012–2013 (over 10 years old), while one is from 2020. The 2020 review describes a catastrophic failure: wrong equipment delivered, installation delays, failure to meet performance guarantees, and poor customer service during warranty callbacks. Two older reviews praise the company highly. The stark contradiction, combined with the age of positive reviews and the company's apparent removal of negative reviews (as noted in the 2020 review), raises serious concerns about data reliability. No WW Score can be calculated with confidence given only 3 reviews with such conflicting signals and temporal distance. Read less