Dotson Plumbing, Heating & AC

This single review describes a severely negative experience with Dotson Plumbing And Heating. The contractor failed to identify a significant plumbing issue (non-draining kitchen and bathroom sinks) that two competing quotes later confirmed required major repairs. The reviewer reported unprofessional conduct including a discriminatory comment about marijuana use, poor diagnostic accuracy, and an o... Read more

This single review describes a severely negative experience with Dotson Plumbing And Heating. The contractor failed to identify a significant plumbing issue (non-draining kitchen and bathroom sinks) that two competing quotes later confirmed required major repairs. The reviewer reported unprofessional conduct including a discriminatory comment about marijuana use, poor diagnostic accuracy, and an overall dismissive manner. While the phone representative was noted as polite, the field technician's behavior and the company's failure to deliver honest assessment resulted in the customer canceling and seeking alternative contractors. With only one review and all dimensions scoring in the 20–40 range, no reliable WW Score can be calculated. Read less