John Peters Plumbing & Heating

Peters Plumbing shows mixed performance across dimensions. Professionalism is a relative strength with 11 mentions highlighting punctuality, responsiveness, and friendly demeanor, though one major 2014 complaint detailed poor communication and follow-through. Project completion is undermined by significant documented failures: a 2014 review describes multiple incomplete repairs, missed appointment... Read more

Peters Plumbing shows mixed performance across dimensions. Professionalism is a relative strength with 11 mentions highlighting punctuality, responsiveness, and friendly demeanor, though one major 2014 complaint detailed poor communication and follow-through. Project completion is undermined by significant documented failures: a 2014 review describes multiple incomplete repairs, missed appointments, and water damage to customer property with no accountability; a 2011 review reports dangerous electrical work and refusal to address problems. Experience scores are depressed by these technical failures and quality issues. Pricing feedback is limited but includes concerns about lack of upfront estimates and surprise billing. The company demonstrates capability in routine jobs but struggles with complex problem-solving and accountability. Read less