Sanders Plumbing

Across the reviewed experiences, several common grievances emerge regarding Sanders Plumbing's service:Pricing Concerns: Many reviewers express outrage at the high costs associated with services. Specific examples include charges for common tasks like unclogging drains, which were deemed exorbitant compared to competitors. Multiple customers underscored that they found cheaper, effective alternati... Read more

Across the reviewed experiences, several common grievances emerge regarding Sanders Plumbing's service:Pricing Concerns: Many reviewers express outrage at the high costs associated with services. Specific examples include charges for common tasks like unclogging drains, which were deemed exorbitant compared to competitors. Multiple customers underscored that they found cheaper, effective alternatives after being quoted high prices. The sentiment here suggests a perception of being overcharged, leading to feelings of betrayal and mistrust.Quality of Service: A number of reviews comment on technicians' inability to effectively resolve plumbing issues during service calls. Customers reported technicians misdiagnosing problems, resulting in unnecessary charges without resolution. In several instances, customers described wasting both time and money with Sanders Plumbing, only to receive better service from alternative providers after seeking second opinions.Customer Treatment and Ethics: Emotional responses highlight a feeling of being taken advantage of, especially directed towards vulnerable groups like the elderly. Phrases used by reviewers illustrate their frustration and anger, with some calling for accountability over what they view as unethical business practices. Customers often mention feeling that they were not given clear and fair explanations of service charges upfront, leading to a lack of transparency and distrust in the company's dealings.Mixed Experiences: Despite the overall negativity, there are a few mentions of satisfactory experiences. A small number of customers reported that their interactions with the service personnel were professional and that they received fair treatment for certain jobs. However, these positive experiences appear to be exceptions rather than the norm.Overall Impact on Reputation: The cumulative effect of these reviews points to a significant reputation challenge for Sanders Plumbing, with a high likelihood of customers sharing their negative experiences within their networks. The ongoing dissatisfaction expressed can impact potential new customers who might be searching for reliable plumbing services. Overall, Sanders Plumbing is viewed unfavorably by a significant portion of its customer base, with recommendations to consider alternative providers for plumbing needs ranked higher amongst reviewers. Read less