Rapid Response Sewer & Drain Service

The review reflects a strong sentiment of disappointment towards Rapid Response Sewer & Drain Service, focusing on two main issues: reliability and communication. The customer mentions that appointments were canceled with little notice and without explanation, suggesting a lack of professionalism and respect for the customer's time. Additionally, there is a clear expectation for timely service bas... Read more

The review reflects a strong sentiment of disappointment towards Rapid Response Sewer & Drain Service, focusing on two main issues: reliability and communication. The customer mentions that appointments were canceled with little notice and without explanation, suggesting a lack of professionalism and respect for the customer's time. Additionally, there is a clear expectation for timely service based on the company's name, which was not met, leading to feelings of frustration. The anticipation of changing the review indicates that the resolution of the situation may influence the customer's overall opinion, highlighting the importance of customer service and follow-through. Overall, the common theme is dissatisfaction stemming from unmet expectations and poor customer communication, which could significantly impact the company's reputation if not addressed. Read less