Stevenson Heating & Cooling

Both reviews are from 2018 and describe severely deficient service across all dimensions. The first review documents multiple misdiagnoses by three different technicians, poor troubleshooting, and aggressive upselling of expensive solutions that were unnecessary. The second review details incomplete work, damaged property (ceiling holes), broken customer equipment not replaced, and failure to reso... Read more

Both reviews are from 2018 and describe severely deficient service across all dimensions. The first review documents multiple misdiagnoses by three different technicians, poor troubleshooting, and aggressive upselling of expensive solutions that were unnecessary. The second review details incomplete work, damaged property (ceiling holes), broken customer equipment not replaced, and failure to resolve the core issue despite multiple visits and $250 in charges. Neither review contains any positive elements. However, with only 2 reviews total, the WW Score cannot be reliably calculated per protocol. Read less