Overview of Company Customer Sentiment Analysis in January
Reviews of Stevenson Heating & Cooling indicate a trend of dissatisfaction among customers, primarily due to perceived incompetence and excessive charges for services rendered. Customers report a lack of effective troubleshooting, as multiple technicians provided conflicting diagnoses and ultimately led to costly recommendations without solving the problems. Experiences with plumbing services were... Read more
Reviews of Stevenson Heating & Cooling indicate a trend of dissatisfaction among customers, primarily due to perceived incompetence and excessive charges for services rendered. Customers report a lack of effective troubleshooting, as multiple technicians provided conflicting diagnoses and ultimately led to costly recommendations without solving the problems. Experiences with plumbing services were similarly negative, highlighting issues with inadequate equipment, unnecessary damage to property, and failure to provide satisfactory results. Overall, the sentiment is predominantly negative, reflecting frustrations with the company Read less