Overview of Company Customer Sentiment Analysis in May
Every single review across this dataset is negative, describing a pattern of serious misconduct including taking payment and abandoning jobs, demanding cash and refusing receipts, and failing to return calls or complete agreed work. Professionalism scores near zero due to consistent reports of dishonesty, avoidance of customers, and unprofessional conduct including alleged targeting of elderly cus... Read more
Every single review across this dataset is negative, describing a pattern of serious misconduct including taking payment and abandoning jobs, demanding cash and refusing receipts, and failing to return calls or complete agreed work. Professionalism scores near zero due to consistent reports of dishonesty, avoidance of customers, and unprofessional conduct including alleged targeting of elderly customers. Project completion is critically low, with multiple reviewers explicitly stating work was left unfinished or never started despite payment. Pricing concerns center on payment disputes, bait-and-switch cash demands, and no-receipt behavior rather than simple affordability issues. The limited experience score reflects one incident where workers appeared to pump the wrong tank entirely, suggesting a lack of basic competence. Read less