Mike’s Plumbing & Drain Cleaning

Mike's Plumbing earns strong marks across all four dimensions, with professionalism being the standout strength — the overwhelming majority of reviewers explicitly praise punctuality, communication, courtesy, and responsiveness. Project completion is also solid, with most jobs described as fully resolved, though a small number of notable failures (an unresolved gas leak left for days, a no-callb... Read more

Mike's Plumbing earns strong marks across all four dimensions, with professionalism being the standout strength — the overwhelming majority of reviewers explicitly praise punctuality, communication, courtesy, and responsiveness. Project completion is also solid, with most jobs described as fully resolved, though a small number of notable failures (an unresolved gas leak left for days, a no-callback incident, an inexperienced technician sent on a job, and a faucet replacement that caused downstream damage) prevent a higher score. Pricing is the most polarizing dimension: many reviewers praise fair and transparent pricing, but several credible negative reviews cite overcharging for labor, inflated parts costs, a refusal to honor a quote, and a $5,000+ water heater installation that was considered excessive — these drag the pricing score down meaningfully. Experience is generally high, with many reviewers noting skilled problem-solving and technical competence, but a few incidents of incorrect parts, a botched first repair attempt, and an inexperienced technician being sent unsupervised introduce enough doubt to keep the score conservative. Read less