Living Comfort

Living Comfort/Liberty Comfort exhibits severe and consistent pricing issues that dominate negative sentiment across multiple reviews, with markups of 1200-1500% on parts and aggressive upselling tactics. Professionalism is mixed—while some technicians (Steven Moore, Mike, Ben) were friendly and knowledgeable, the company suffers from critical operational failures including missed appointments, ... Read more

Living Comfort/Liberty Comfort exhibits severe and consistent pricing issues that dominate negative sentiment across multiple reviews, with markups of 1200-1500% on parts and aggressive upselling tactics. Professionalism is mixed—while some technicians (Steven Moore, Mike, Ben) were friendly and knowledgeable, the company suffers from critical operational failures including missed appointments, lost scheduling records, and failure to follow up on complaints. Project completion is undermined by incomplete work (AC-only when furnace promised) and unresolved customer concerns. The three positive reviews from 2017 lack specificity and contrast sharply with detailed complaints from 2019-2024, suggesting either service degradation or potential review authenticity concerns. Read less