Brown & Sons

This single review paints a deeply negative picture across nearly every dimension assessed. The contractor failed to return a voicemail promptly, refused to work on Saturdays despite an active leak caused by their own work, and ultimately never showed up at all — a serious failure of both professionalism and project completion. The workmanship was explicitly cited as defective, with improperly i... Read more

This single review paints a deeply negative picture across nearly every dimension assessed. The contractor failed to return a voicemail promptly, refused to work on Saturdays despite an active leak caused by their own work, and ultimately never showed up at all — a serious failure of both professionalism and project completion. The workmanship was explicitly cited as defective, with improperly installed tank screws causing a multi-day leak and resulting in a second repair bill for the customer. No warranty or callback was honored, and the reviewer explicitly warns that the contractor may take advantage of vulnerable customers. Read less