Brown & Sons
1.0 /5 (1 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The feedback regarding Brown & Sons is overwhelmingly negative, centering around poor customer service and inadequate installation. A customer reported significant issues following a new toilet installation, highlighting a lack of communication and delays in response from the company. Additionally, there is concern over the handling of warranty services and the perception that vulnerable customers... Read more
Services Offered Verified by Business
Plumbing inspection
Workman Score
- Price-friendly
40%
- Professionalism
20%
- Experience
40%
- Completion
20%
Overview of Company Customer Sentiment Analysis in January
The primary sentiment of the reviews indicates significant dissatisfaction, particularly focused on the service quality and responsiveness of Brown & Sons. The customer experienced a serious issue with a toilet installation, where it began leaking just hours after the service was completed. Despite attempts to resolve the issue by contacting the company, the customer's expectations were not met. ... Read more