Rooterman of Columbus

The review set is small (3 reviews) and paints a deeply mixed picture. One positive review from 2021 describes a punctual, skilled, and tidy technician who resolved a water heater leak efficiently. However, two strongly negative reviews describe repeated no-shows, unresponsive communication, full voicemail boxes, ignored emails, and outright dishonesty with a warranty company about scheduled appoi... Read more

The review set is small (3 reviews) and paints a deeply mixed picture. One positive review from 2021 describes a punctual, skilled, and tidy technician who resolved a water heater leak efficiently. However, two strongly negative reviews describe repeated no-shows, unresponsive communication, full voicemail boxes, ignored emails, and outright dishonesty with a warranty company about scheduled appointments. Professionalism and project completion scores are severely dragged down by these failures. The single positive experience provides limited evidence of technical competence, but it is insufficient to offset the documented pattern of unreliability. Read less