Overview of Company Customer Sentiment Analysis in May
The overwhelming majority of reviews describe a contractor who abandons jobs mid-project after collecting most or all payment, with multiple reviewers explicitly stating work was left incomplete, unpermitted, and below code. Professionalism scores are near-floor due to consistent reports of disappearing without communication, using potentially fraudulent business documentation, and refusing accoun... Read more
The overwhelming majority of reviews describe a contractor who abandons jobs mid-project after collecting most or all payment, with multiple reviewers explicitly stating work was left incomplete, unpermitted, and below code. Professionalism scores are near-floor due to consistent reports of disappearing without communication, using potentially fraudulent business documentation, and refusing accountability. Project completion is the most critically damaged dimension, with five of six reviews describing outright job abandonment or severely unfinished work. Workmanship quality is described across multiple reviews as negligent, requiring costly rework by subsequent contractors. The single positive review, which praised fair pricing, quality materials, punctuality, and cleanliness, provides a marginal uplift but is vastly outweighed by the volume and severity of negative accounts. Read less