Knueve & Sons

The reviews indicate several key issues impacting the overall customer experience with Knueve & Sons.Service Quality and Technician Conduct: Customers have reported dissatisfaction with the technicians' work ethic. One reviewer noted that after assessing a problem, the technician opted to decline the job, suggesting laziness. This perception undermines the confidence customers have in the company'... Read more

The reviews indicate several key issues impacting the overall customer experience with Knueve & Sons.Service Quality and Technician Conduct: Customers have reported dissatisfaction with the technicians' work ethic. One reviewer noted that after assessing a problem, the technician opted to decline the job, suggesting laziness. This perception undermines the confidence customers have in the company's ability to handle service requests effectively.Missed Appointments and Poor Communication: Multiple reviews highlight significant issues regarding appointment scheduling. There were two distinct instances where the company failed to show up for scheduled appointments without prior notice, which reflects poorly on their reliability. Such experiences left customers feeling neglected and undervalued.Management and Professionalism: The interactions with Mike Knueve are particularly troubling. Reviewers described his communication style as rude when addressing concerns about missed appointments. This lack of professionalism not only exacerbates the negative experiences but also tarnishes the company Read less