Al’s Plumbing & Heating

This contractor has an extremely small and conflicted review set that makes reliable scoring very difficult. The two positive reviews (one from 2006, one from 2013) describe friendly service, fair pricing, timely arrival, and competent workmanship on straightforward plumbing jobs. However, two identical 1-star reviews from 2015 allege serious project failure — a flooded house, disputed insurance... Read more

This contractor has an extremely small and conflicted review set that makes reliable scoring very difficult. The two positive reviews (one from 2006, one from 2013) describe friendly service, fair pricing, timely arrival, and competent workmanship on straightforward plumbing jobs. However, two identical 1-star reviews from 2015 allege serious project failure — a flooded house, disputed insurance coverage, and a property lien — which are severe project completion and professionalism concerns. The contractor's own 5-star response in 2018 disputes the negative claims but does not constitute a customer review and was not scored as such. The presence of a duplicated negative review and a contractor self-response inflating the star average are significant red flags that suppress confidence across all dimensions. Read less