Landmark Plumbing

The reviews highlight several key issues that contribute to the negative sentiment surrounding Landmark Plumbing. A primary concern is the poor customer service, evidenced by customers mentioning unreturned calls and lack of communication when they attempted to reach out for support. One reviewer specifically criticized the company's failure to adhere to warranty obligations, indicating that their... Read more

The reviews highlight several key issues that contribute to the negative sentiment surrounding Landmark Plumbing. A primary concern is the poor customer service, evidenced by customers mentioning unreturned calls and lack of communication when they attempted to reach out for support. One reviewer specifically criticized the company's failure to adhere to warranty obligations, indicating that their service is inadequate for a contractor role. Additionally, the frustrations extend to the perceived high fees charged for services compared to market rates. Reviewers noted that simple services, such as home water heater inspections, are priced significantly higher than the average, leading consumers to feel taken advantage of financially. Another theme is the inefficiency in service delivery, characterized by multiple trips required to address problems and ordering incorrect parts, adding more inconvenience for customers. This creates a sense of a disorganized operation that is not able to fulfill its promises or handle emergencies effectively. The overall consensus is that Landmark Plumbing is failing to meet customer expectations, particularly in urgent situations, which reflects poorly on their reliability and professionalism as a service provider. Read less