Geisel Heating, Air Conditioning and Plumbing

Across the reviews analyzed, several key sentiments emerge.Positive Experiences: - Numerous customers reported satisfactory interactions with technicians who were professional, respectful, and communicated effectively throughout the service process. Specific mentions of individuals like Josh and Michael demonstrate the value of personal touch in customer service. Responsive service during emer... Read more

Across the reviews analyzed, several key sentiments emerge.Positive Experiences: - Numerous customers reported satisfactory interactions with technicians who were professional, respectful, and communicated effectively throughout the service process. Specific mentions of individuals like Josh and Michael demonstrate the value of personal touch in customer service. Responsive service during emergencies garnered considerable praise, indicating that quick response times are a hallmark of Geisel's service.Execution and Quality of Work: - While several reviews acknowledge successful job completions, others highlight failures in completing repairs properly or as per code, leading to additional expenses and issues. A review mentioned that code violations resulted in work red-tagged by Columbia Gas, pointing to significant concerns about compliance and operational standards.Communication and Responsiveness: - A significant number of customers expressed frustration with Geisel Read less