Couple of Guys Plumbing

This contractor's reviews paint a deeply negative picture across nearly every dimension. Professionalism is severely undermined by repeated accounts of unanswered calls, broken promises, ducking customer concerns, and in one case an owner threatening to break into a customer's home — with only one or two reviews offering any positive counterpoint. Project completion is the weakest area, with mul... Read more

This contractor's reviews paint a deeply negative picture across nearly every dimension. Professionalism is severely undermined by repeated accounts of unanswered calls, broken promises, ducking customer concerns, and in one case an owner threatening to break into a customer's home — with only one or two reviews offering any positive counterpoint. Project completion is the weakest area, with multiple reviewers explicitly stating that jobs were left unfinished, problems were not resolved, and follow-through was abandoned entirely. Experience scores are similarly poor, with documented instances of snaking the wrong sewer line, installing a loose toilet that was never properly fixed, and equipment failures blamed on tenants rather than addressed. Pricing received a marginally higher score only because one reviewer found rates reasonable and one paid a specific amount without complaint about the price itself, though the value received for those payments was widely disputed. The two positive reviews (4-star and 5-star) are significantly older and insufficient to offset the volume and severity of negative experiences. Read less