Campbell Plumbing & Drain Cleaning

Campbell Plumbing earns strong marks for professionalism and responsiveness across a large volume of reviews, with dozens of customers praising punctuality, courtesy, communication, and willingness to go above and beyond — including emergency calls on holidays and late nights. Project completion is generally solid, with most jobs described as finished thoroughly and on time, though a notable min... Read more

Campbell Plumbing earns strong marks for professionalism and responsiveness across a large volume of reviews, with dozens of customers praising punctuality, courtesy, communication, and willingness to go above and beyond — including emergency calls on holidays and late nights. Project completion is generally solid, with most jobs described as finished thoroughly and on time, though a notable minority of reviews describe incomplete cleanup, a tool left stuck in a sewer line, a wrong-size pump installed without disclosure, and one account of sewage flooding left unaddressed. Experience scores well overall, with multiple reviewers citing knowledgeable diagnostics, honest recommendations against unnecessary work, and effective problem-solving — but a few incidents of poor judgment or undisclosed substitutions temper this. Pricing is the weakest dimension by a significant margin: while several reviewers describe fair or reasonable costs, a meaningful cluster of reviews — including a $1,360 charge for three hours of work, $600 for 15–20 minutes of jetting, $250 for a $10 part, and $1,175 for a 90-minute sump pump install — describe feeling significantly overcharged, and the owner's defensive response to pricing complaints in multiple reviews is a concern. The WW Score reflects a contractor with genuine strengths in responsiveness and professionalism but a recurring and documented pattern of pricing opacity and occasional project-quality issues. Read less