JD

The reviews for JD's Plumbing reveal a polarized experience among customers. Common positive sentiments highlight the skilled tradespeople, with several clients praising specific technicians for their professionalism, expertise, and pleasant demeanor. Customers who have utilized the service multiple times often report high satisfaction regarding the quality of plumbing work performed and the worki... Read more

The reviews for JD's Plumbing reveal a polarized experience among customers. Common positive sentiments highlight the skilled tradespeople, with several clients praising specific technicians for their professionalism, expertise, and pleasant demeanor. Customers who have utilized the service multiple times often report high satisfaction regarding the quality of plumbing work performed and the working relationship built over time. The presence of uniformed and respectful staff contributes positively to the perception of professionalism among some reviewers. On the flip side, a significant number of reviews indicate serious frustrations with service quality and pricing. Many customers frequently cited unexpected charges and lack of transparency in billing as major concerns. Instances of technicians leaving jobs incomplete or causing property damage are mentioned, leading to feelings of negligence and untrustworthiness. It was noted that communication issues, particularly with the administrative staff, contributed to overall dissatisfaction, as clients reported difficulty reaching out to resolve issues or clarify service details. Moreover, several clients expressed serious delays in scheduling and completing work, resulting in prolonged service interruptions, with some having to wait weeks for resolution. These gaps in service reliability were compounded by concerns about inadequate follow-up or remediation after problematic service encounters. The presence of aggressive billing practices, such as charging for segmented hours or unexpected fee escalations, seemed to leave many customers feeling taken advantage of. As a result, while JD Read less