American Air Heating Cooling Electric & Plumbing

Recent reviews for American Air Heating Cooling Electric & Plumbing present a stark contrast in sentiment. While there are some customers who praise the company's promptness, professionalism, and knowledge, a significant portion expresses dissatisfaction regarding perceived price gouging, poor customer service, and questionable diagnostic accuracy. Several customers specifically mention feeling ta... Read more

Recent reviews for American Air Heating Cooling Electric & Plumbing present a stark contrast in sentiment. While there are some customers who praise the company's promptness, professionalism, and knowledge, a significant portion expresses dissatisfaction regarding perceived price gouging, poor customer service, and questionable diagnostic accuracy. Several customers specifically mention feeling taken advantage of, with high charges for diagnostics and parts they found to be overpriced or unnecessary. The overall sentiment reflects a mixed bag of experiences, with a notable emphasis on frustration over pricing and service quality, overshadowing the positive feedback from loyal customers. In the more positive reviews, customers commend the timely responses, skilled technicians, and satisfactory outcomes of their HVAC needs. However, this positivity is often marred by complaints about communication issues, inconsistent service quality, and instances of property damage during service calls. Many reviewers note that their experiences can vary greatly depending on the technician, leading to a lack of trust in the company Read less