Southtowne Plumbing

3.0 /5 (2 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The recent reviews for Southtowne Plumbing reveal a mixed sentiment from customers. While one reviewer praised the owner for their professionalism and helpfulness regarding a leak repair, another customer reported significant frustration due to scheduling miscommunication and perceived poor business practices. This divergence suggests some systemic issues in communications and organizational proce... Read more

Services Offered Verified by Business

Bathtub installation
Bathtub repair
Drain installation
Faucet installation
Faucet repair
Garbage disposal repair
Gas line installation
Gas line repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower installation
Shower repair
Sink installation
Sink repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair

Business Details

Overview of Company Customer Sentiment Analysis in January

The reviews depict a contrasting view of customer experiences with Southtowne Plumbing. The positive feedback highlights the owner's personal involvement and professionalism during a service visit for a leak. This indicates that when interactions happen face-to-face, customer satisfaction can significantly improve, reflecting well on the individual

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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