Minkner Services

This single review paints a deeply concerning picture of the contractor's business practices, particularly around billing transparency and communication. The reviewer explicitly describes being blindsided by an additional $1,000 charge above the original quote, with no prior communication about cost overruns during the job — a serious pricing and professionalism failure. The billing system descr... Read more

This single review paints a deeply concerning picture of the contractor's business practices, particularly around billing transparency and communication. The reviewer explicitly describes being blindsided by an additional $1,000 charge above the original quote, with no prior communication about cost overruns during the job — a serious pricing and professionalism failure. The billing system described by the owner's wife was disorganized and unexplainable to the customer, which further undermines trust in the business's administrative professionalism. The only redeeming factor noted was that the actual plumbing work was described as 'solid,' which is why a modest score was assigned to experience and project completion. However, the job also took longer than expected, and the overall interaction ended in an argument, resulting in the reviewer vowing never to return. Read less