Minkner Services

The reviews for Minkner Services indicate a strong sense of dissatisfaction primarily stemming from poor communication and unexpected cost escalations. Although the quality of work is noted positively, the handling of billing and organizational issues significantly overshadowed the overall experience. Customers feel frustrated by the lack of transparency regarding additional charges and unprofessi... Read more

The reviews for Minkner Services indicate a strong sense of dissatisfaction primarily stemming from poor communication and unexpected cost escalations. Although the quality of work is noted positively, the handling of billing and organizational issues significantly overshadowed the overall experience. Customers feel frustrated by the lack of transparency regarding additional charges and unprofessional behavior, leading to a decision against future use of the service. In a detailed sentiment analysis, it is clear that while the workmanship of Mr. Minkner's team receives some acknowledgment, this positive aspect is heavily countered by the negative experiences related to billing practices and communication issues. Reviewers expressed substantial disappointment due to a lack of advance notice regarding extra costs, which culminated in shock and frustration over a bill that exceeded what was initially quoted by a significant margin. The disorganization exhibited by the owner's wife during the billing process further exacerbated the situation, as clients felt their inquiries were not met with adequate responses or clarification. Overall, the predominant sentiment across reviews is one of frustration and a feeling of being taken advantage of, ultimately resulting in a loss of trust and a firm decision not to return to Minkner Services. Read less