Overview of Company Customer Sentiment Analysis in May
Both available reviews are strongly negative and paint a consistent picture of serious deficiencies across all dimensions. Professionalism is critically low due to a no-show appointment, complete failure to respond to repeated calls and messages, and a last-minute cancellation on a prior attempt. Project completion is nearly zero — work was left unfinished, a follow-up appointment was abandoned ... Read more
Both available reviews are strongly negative and paint a consistent picture of serious deficiencies across all dimensions. Professionalism is critically low due to a no-show appointment, complete failure to respond to repeated calls and messages, and a last-minute cancellation on a prior attempt. Project completion is nearly zero — work was left unfinished, a follow-up appointment was abandoned without notice, and installed work was found to be defective after the fact (reversed hot/cold lines, improperly installed faucet counterweight). Experience scores are very low given documented poor workmanship, inability to complete a ceiling fan installation without customer assistance, and arriving without proper tools for a scheduled job. Pricing was noted as reasonable in one review, which is the only marginally positive signal in the entire dataset, though it is outweighed heavily by the severity of other failures. One review also explicitly flags that this contractor may not hold a valid state license, which is a serious legal and safety concern. Read less