Merrell Plumbing

2.0 /5 (19 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The sentiment surrounding Merrell Plumbing in the last month reflects a stark division in customer experiences. While one review highlights commendable qualities such as honesty, dependability, and punctuality in fulfilling their services, the majority of feedback leans towards negativity. Customers express frustration over poor communication, unprofessionalism, misleading pricing practices, and q... Read more

Services Offered Verified by Business

Bathroom remodeling
Bathtub installation
Hot water recirculation pump installation
Hot water recirculation pump repair
Kitchen remodeling
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Remodeling
Shower installation
Toilet installation
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair

Business Details

Workman Score

  • Price-friendly
    30%
  • Professionalism
    40%
  • Experience
    60%
  • Completion
    60%

Overview of Company Customer Sentiment Analysis in January

The reviews for Merrell Plumbing reveal significant dissatisfaction among a considerable segment of its clientele. Key issues noted include:Communication Problems: Multiple reviewers comment on mismanaged appointments and lack of proactive communication. One reviewer felt the company may have forgotten their scheduled visit, which signals a troubling lack of organization. Additionally, there seems... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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