Bob McGlothen Plumbing

The most detailed and recent review (2021) raises serious concerns across multiple dimensions: the plumber purchased the wrong brand of faucet without providing a receipt, required the customer to physically assist with the job for 30 minutes, and provided inaccurate warranty information — all while charging a premium rate of $280. The three remaining reviews are positive but brief, generic, and... Read more

The most detailed and recent review (2021) raises serious concerns across multiple dimensions: the plumber purchased the wrong brand of faucet without providing a receipt, required the customer to physically assist with the job for 30 minutes, and provided inaccurate warranty information — all while charging a premium rate of $280. The three remaining reviews are positive but brief, generic, and two of them are from 2015 and 2017, making them significantly less relevant to current performance. Professionalism scores are dragged down by the 2021 incident despite positive mentions of punctuality and friendliness in older reviews. Project completion is mixed — jobs were technically finished in all cases, but the 2021 job required customer assistance and delivered a non-matching, non-requested product. Pricing received a low score due to the 2021 reviewer's justified concerns about inflated or unverifiable charges with no receipt provided. Read less