Overview of Company Customer Sentiment Analysis in January
The reviews for Bayless Plumbing Sewer & Drain overwhelmingly express dissatisfaction and frustration. Customers report multiple issues including improper installations, damage to property, unreliable service, and poor communication. There is a consistent sentiment of regret for choosing this company, with many reviewers advising potential customers to seek alternatives. The feelings conveyed rang... Read more
The reviews for Bayless Plumbing Sewer & Drain overwhelmingly express dissatisfaction and frustration. Customers report multiple issues including improper installations, damage to property, unreliable service, and poor communication. There is a consistent sentiment of regret for choosing this company, with many reviewers advising potential customers to seek alternatives. The feelings conveyed range from disappointment to anger, highlighting a severe lack of professionalism and accountability. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews indicate a significant number of grievances against Bayless Plumbing Sewer & Drain that center around issues of poor workmanship and reliability. A recurring theme is the mistakes made during installations, specifically mentioning an improperly installed water heater that continues to leak, a sink installation resulting in a mess that required additional cleaning, and a main drain repl... Read more
The reviews indicate a significant number of grievances against Bayless Plumbing Sewer & Drain that center around issues of poor workmanship and reliability. A recurring theme is the mistakes made during installations, specifically mentioning an improperly installed water heater that continues to leak, a sink installation resulting in a mess that required additional cleaning, and a main drain replacement that left the yard in disarray. Customers frequently noted the apparent lack of qualified personnel, with one reviewer mentioning the dispatch of an unlicensed technician. This raises concerns about the company's hiring practices and adherence to industry standards, particularly in a state where licensing is required for plumbing work. Moreover, the responsiveness and punctuality of the company were heavily criticized. Reviewers described experiences of considerable delays and missed appointments, leading to feelings of abandonment and frustration. One individual recounted an extensive wait time spanning over two months for the completion of repairs, showcasing a severe lack of effective communication and customer service. Furthermore, financial disputes were highlighted, particularly related to discrepancies in charges between the plumbing service and warranty claims, which led to accusations of swindling. This element indicates a potential pattern of dishonesty, further tarnishing customer trust and reliability in the company's practices. Overall, the collective sentiment from the reviews is one of caution Read less
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