Atherton Plumbing

Atherton Plumbing demonstrates consistently strong professionalism across a large volume of reviews, with technicians frequently praised for punctuality, communication, and courteous demeanor — though a meaningful minority of reviews cite rude office staff, unprofessional behavior, or technicians arriving late. Project completion is generally solid, with most jobs described as finished correctly... Read more

Atherton Plumbing demonstrates consistently strong professionalism across a large volume of reviews, with technicians frequently praised for punctuality, communication, and courteous demeanor — though a meaningful minority of reviews cite rude office staff, unprofessional behavior, or technicians arriving late. Project completion is generally solid, with most jobs described as finished correctly and on time, but there are notable exceptions including an unresolved job due to missing tools, a sewer line installed without permits that failed years later, an untrained technician who left work incomplete, and a callback situation where a new leak appeared after the plumber left. Pricing is the weakest dimension: while many reviewers call rates reasonable or fair, a significant number explicitly describe charges as expensive, and several reviews describe pricing disputes including a quoted price that changed on arrival, a $250 charge to hook up a toilet chain for an elderly customer, and a $1,500 estimate for minor work. Experience scores moderately well, with many technicians praised for skill and knowledge, but offset by incidents involving an untrained technician, a plumber who refused a reasonable repair, and work described as taking shortcuts or lacking attention to detail. The score reflects a contractor with genuine strengths but recurring and credible complaints across all dimensions. Read less