Alexander Sewer & Drain Service

Alexander Septic receives broadly positive feedback across professionalism, experience, and project completion, with multiple reviewers praising friendly, knowledgeable, and courteous staff. However, a significant 1-star review from October 2024 — the most recent review in the dataset — alleges that the company repeatedly charged full price while only pumping one of two septic tanks over sever... Read more

Alexander Septic receives broadly positive feedback across professionalism, experience, and project completion, with multiple reviewers praising friendly, knowledgeable, and courteous staff. However, a significant 1-star review from October 2024 — the most recent review in the dataset — alleges that the company repeatedly charged full price while only pumping one of two septic tanks over several years, ultimately contributing to a full system replacement. This complaint directly and seriously impacts both the project completion and pricing dimensions, as it describes incomplete work and potential financial exploitation of a vulnerable customer. The pricing dimension is particularly uncertain, with one strongly negative and one implicitly positive data point pulling in opposite directions. The majority of positive reviews are from 2017–2018, making the 2024 complaint the most current and therefore most heavily weighted signal of recent business conduct. Read less