Trenchless Guys

The reviews highlight a consistent theme of dissatisfaction, predominantly centered around customer service shortcomings. Customers are expressing extreme frustration after experiencing delays and unfulfilled promises, particularly regarding refunds. The sentiment reflects a strong distrust in the company's ability to deliver on its commitments, with one reviewer describing the experience as a "tw... Read more

The reviews highlight a consistent theme of dissatisfaction, predominantly centered around customer service shortcomings. Customers are expressing extreme frustration after experiencing delays and unfulfilled promises, particularly regarding refunds. The sentiment reflects a strong distrust in the company's ability to deliver on its commitments, with one reviewer describing the experience as a "two-year nightmare." This level of frustration indicates that the issue is not an isolated incident but rather a systemic problem within the company. The use of terms like "scrupulous" and "a joke" emphasizes the perceived dishonesty and incompetence of the company in managing customer relationships. It suggests that clients not only feel let down by the service provided but also believe their concerns are met with dismissal rather than resolution. Additionally, the theme of evasion Read less