The Waterworks

The Waterworks has received a mixed bag of reviews over the past month, reflecting a broad spectrum of customer experiences. Many customers praised their quick responsiveness and professionalism of technicians, appreciating their ability to resolve plumbing issues effectively in a timely manner. However, a significant number of reviews highlighted complaints regarding high pricing, unexpected serv... Read more

The Waterworks has received a mixed bag of reviews over the past month, reflecting a broad spectrum of customer experiences. Many customers praised their quick responsiveness and professionalism of technicians, appreciating their ability to resolve plumbing issues effectively in a timely manner. However, a significant number of reviews highlighted complaints regarding high pricing, unexpected service fees, and perceived dishonesty in quotes and pricing structures. Customer service appears to be a recurring issue, with several reviewers citing rude behavior from customer support and a lack of follow-up on complaints. The inconsistency in service quality, with some technicians performing excellently while others fell short, further contributed to a polarized sentiment about the company. Overall, while there are positive remarks about specific technicians, the negative experiences related to pricing, customer interactions, and service delivery have created a somewhat unfavorable impression. Read less