The Service People

The Service People demonstrates strong technical expertise and workmanship, with multiple reviews praising skill level and problem-solving ability. However, professionalism is inconsistent—while many reviews highlight punctuality and responsiveness, several older reviews cite poor phone communication, unresponsiveness to follow-ups, and unprofessional office staff. Pricing concerns appear in mul... Read more

The Service People demonstrates strong technical expertise and workmanship, with multiple reviews praising skill level and problem-solving ability. However, professionalism is inconsistent—while many reviews highlight punctuality and responsiveness, several older reviews cite poor phone communication, unresponsiveness to follow-ups, and unprofessional office staff. Pricing concerns appear in multiple reviews, with complaints about inflated permit fees and high charges for minor repairs, though some customers report competitive quotes. Project completion is generally solid, though one significant 2018 review documents a month-long parts delay with poor communication and contradictory explanations. Recent reviews (2019–2023) are notably more positive than older ones (2015–2018), suggesting possible management or operational improvements. Read less