SJ Plumbing And Drains

The reviews for SJ Plumbing And Drains reflect a predominantly negative customer experience, underscored by themes of poor communication and subpar service. A key complaint is the company's failure to respond to multiple voicemails, which signifies a lack of professionalism and regard for customer needs. The specific mention of a scheduled appointment that was not honored further emphasizes the un... Read more

The reviews for SJ Plumbing And Drains reflect a predominantly negative customer experience, underscored by themes of poor communication and subpar service. A key complaint is the company's failure to respond to multiple voicemails, which signifies a lack of professionalism and regard for customer needs. The specific mention of a scheduled appointment that was not honored further emphasizes the unreliability of the service. Moreover, reviewers noted that not only was there a delay in arrival, but there was also a misdiagnosis of the plumbing issue. This inaccurate assessment led to complications in the approval process for necessary repairs, showcasing not just an operational inefficiency but also a breakdown in the relationship with the warranty company. The quality of work, which was described as "sub-par," reinforced the overall sentiment that customers feel dissatisfied with the service provided and believe they can find better options elsewhere. In summary, the main criticisms center around poor communication, unreliable service timing, inaccurate diagnostics, and low-quality work, contributing to an overall negative perception of SJ Plumbing And Drains. Read less