Rice Excavating & Plumbing

This single review describes a main drain repair involving tree root removal and excavation, with the crew proactively identifying and fixing a secondary broken clay pipe that could have caused future foundation damage. Professionalism is supported by prompt response despite personal family hardship and attentive communication throughout the job. Project completion scores well because the team not... Read more

This single review describes a main drain repair involving tree root removal and excavation, with the crew proactively identifying and fixing a secondary broken clay pipe that could have caused future foundation damage. Professionalism is supported by prompt response despite personal family hardship and attentive communication throughout the job. Project completion scores well because the team not only finished the original scope but extended the work to address an unforeseen issue without abandoning the site. Experience is reflected in the crew's technical skill — particularly the backhoe operator's precision and the on-site detection of a hidden secondary leak. Pricing was not mentioned at all and cannot be scored. Read less