Only Drains

Only Drains earns strong marks across all four dimensions, with professionalism being the most frequently praised attribute — reviewers consistently highlight Casey and Ken's friendliness, punctuality, clear communication, and cleanup habits. Pricing is rated favorably by multiple reviewers, with several explicitly comparing costs favorably to competitors like Roto-Rooter, and one notable instan... Read more

Only Drains earns strong marks across all four dimensions, with professionalism being the most frequently praised attribute — reviewers consistently highlight Casey and Ken's friendliness, punctuality, clear communication, and cleanup habits. Pricing is rated favorably by multiple reviewers, with several explicitly comparing costs favorably to competitors like Roto-Rooter, and one notable instance where the company charged less than quoted because the job took less time. Project completion scores are solid but modestly tempered by two reviews citing failure to return calls, which represents a meaningful responsiveness concern. Experience and workmanship are well-regarded, with reviewers describing thorough drain clearing, root removal, and problem-solving on older homes and complex drain systems. The score is slightly conservative due to the call-back complaints and a small number of blank or non-substantive reviews. Read less