Limes Plumbing

The reviews for Limes Plumbing reflect a strong sentiment of satisfaction. Customers frequently emphasize the quality of service provided by Don Limes, noting his conscientiousness and gentlemanly approach to business. Reviews mention his willingness to go above and beyond, such as fixing a leaking faucet at no additional charge and taking extra care in sensitive repairs. This exceptional dedicati... Read more

The reviews for Limes Plumbing reflect a strong sentiment of satisfaction. Customers frequently emphasize the quality of service provided by Don Limes, noting his conscientiousness and gentlemanly approach to business. Reviews mention his willingness to go above and beyond, such as fixing a leaking faucet at no additional charge and taking extra care in sensitive repairs. This exceptional dedication to customer care creates a sense of trust and loyalty from clients, who express eagerness to return for future plumbing needs. Speed of service is another commonly praised aspect. One review highlighted a rapid response to an emergency situation, praising not only the speed but also the reasonable pricing that followed. The transparency in billing, wherein customers were pleasantly surprised by the low costs post-service, has clearly left a positive impression, fostering a sense of value associated with their services. While most feedback is enthusiastic, there is one notable negative comment regarding a service request for a leaking shower, which was met with unavailability and abruptness in communication. This isolated experience contrasts with the generally high service standards highlighted in other reviews, suggesting room for improvement in customer service responsiveness when scheduling appointments. In conclusion, while Limes Plumbing is praised for their professionalism, promptness, and high-quality workmanship, addressing the communication process during service requests could enhance their reputation further and ensure a consistently excellent experience across all customer interactions. Read less