Hayner Plumbing Heating & Excavating

The reviews of Hayner Plumbing Heating & Excavating reveal several key themes:Positive Experiences: A small subset of reviews highlights positive interactions, particularly related to quick response times and effective solutions to immediate plumbing issues. For instance, one reviewer praised the company for effectively handling a leaking shower without invasive measures, demonstrating both skill ... Read more

The reviews of Hayner Plumbing Heating & Excavating reveal several key themes:Positive Experiences: A small subset of reviews highlights positive interactions, particularly related to quick response times and effective solutions to immediate plumbing issues. For instance, one reviewer praised the company for effectively handling a leaking shower without invasive measures, demonstrating both skill and consideration in their approach. Customers appreciated the timely intervention and cleanliness post-service.Service Reliability and Completion Issues: A significant number of complaints focus on unfinished work and ongoing issues long after the initial service was performed. Many reviewers reported that critical tasks, such as HVAC hookups and plumbing repairs, were either overlooked or poorly executed. The long timeframes mentioned, such as months without resolution, paint a picture of inefficiency and neglect in project management.Customer Service Deficiencies: A recurring theme is dissatisfaction with customer service. Several reviewers recounted frustrating experiences when attempting to communicate problems or resolve issues, often citing rude interactions. This suggests a lack of training or oversight in how the company Read less