Emergency Plumbing Heating & Air

Emergency Plumbing & Heating Air demonstrates strong overall performance with a WW Score of 82.1. The company excels in project completion (84.6) and experience/technical skill (86.1), with technicians consistently praised for efficiency, knowledge, and problem-solving ability. Professionalism scores well at 85.2, reflecting punctuality, courteous communication, and responsiveness across 89 mentio... Read more

Emergency Plumbing & Heating Air demonstrates strong overall performance with a WW Score of 82.1. The company excels in project completion (84.6) and experience/technical skill (86.1), with technicians consistently praised for efficiency, knowledge, and problem-solving ability. Professionalism scores well at 85.2, reflecting punctuality, courteous communication, and responsiveness across 89 mentions. However, pricing emerges as a notable weakness at 72.4, with recurring complaints about hidden charges, lack of transparency in estimates, and bills significantly exceeding quoted amounts. Recent reviews (2025) are overwhelmingly positive, but older reviews (2005-2014) reveal persistent pricing and follow-up issues that suggest systemic concerns despite improvements in service quality. Read less