Bozman Plumbing Co

The review set is sharply divided between loyal repeat customers praising punctuality, fair pricing, and first-time fixes, and a cluster of highly detailed negative reviews alleging fraud, overcharging, unprepared technicians, and deliberately created damage. The three negative reviews are specific, credible, and serious — including allegations of invoice padding, a suspected intentional line br... Read more

The review set is sharply divided between loyal repeat customers praising punctuality, fair pricing, and first-time fixes, and a cluster of highly detailed negative reviews alleging fraud, overcharging, unprepared technicians, and deliberately created damage. The three negative reviews are specific, credible, and serious — including allegations of invoice padding, a suspected intentional line break, and three trips to fix two clogged sinks at over $600. These drag every dimension down significantly. The positive reviews, while genuine in tone, are older and less detailed, and cannot offset the severity of the negative accounts. No dimension scores well when the full picture is considered. Read less