AB Plumbing and Rooter, LLC

AB Plumbing presents a mixed picture across all four dimensions. Professionalism is inconsistent — one reviewer explicitly called staff rude and pushy, while others praised Andrew as communicative, polite, and professional, pulling the score to a middling range. Pricing is a notable concern, with one reviewer receiving an estimate more than double competitors' prices and another feeling overchar... Read more

AB Plumbing presents a mixed picture across all four dimensions. Professionalism is inconsistent — one reviewer explicitly called staff rude and pushy, while others praised Andrew as communicative, polite, and professional, pulling the score to a middling range. Pricing is a notable concern, with one reviewer receiving an estimate more than double competitors' prices and another feeling overcharged $75 for minimal diagnostic work, though one reviewer found the quoted price reasonable and transparent. Project completion is similarly uneven — Andrew completed a complex leak repair thoroughly and even stayed in a muddy ditch until the job was done, but the water heater case resulted in a failed diagnosis and a recurring problem that another plumber quickly resolved. Experience scores reflect the same split: Andrew demonstrated strong expertise in the leak repair and was praised for 22 years of experience, but the water heater misdiagnosis is a significant mark against technical competence. Read less