Premier Home Repair

The reviews for Premier Home Repair provide a clear picture of customer dissatisfaction. Key themes emerge from the feedback:Communication Failures: Multiple reviewers highlighted a significant lack of communication. One reviewer specifically mentioned the contractor blocking their property manager, leading to further frustrations and complications.Unprofessional Conduct: Many customers describe t... Read more

The reviews for Premier Home Repair provide a clear picture of customer dissatisfaction. Key themes emerge from the feedback:Communication Failures: Multiple reviewers highlighted a significant lack of communication. One reviewer specifically mentioned the contractor blocking their property manager, leading to further frustrations and complications.Unprofessional Conduct: Many customers describe the contractor as unprofessional, suggesting a consistent issue across several jobs. Claims of rudeness and poor customer service are recurrent, indicating that clients feel disrespected and neglected in their dealings with the company.Poor Quality of Work: A significant complaint centers on the quality of work provided. Reviews indicate that jobs were completed inadequately, with mentions of unfinished tasks, unsafe wiring, and a lack of basic cleanup (e.g., painting over debris).Safety Concerns: The presence of exposed wiring and other safety hazards was alarming for several reviewers, pointing to a blatant disregard for ensuring safe living conditions.Reliability Issues: Several customers described Premier Home Repair as unreliable, with one even wishing to give zero stars for the service. The contractor's inability to follow instructions and complete jobs as requested compounded the overall negative experience. While there was a singular positive review praising a prompt response to a broken water pipe, it was overshadowed by the numerous grievances shared by other clients. The data suggests that Premier Home Repair needs significant improvements in communication, professionalism, and quality assurance to retain and satisfy its customer base effectively. Read less