McHugh’s Plumbing

McHugh's Plumbing demonstrates strong overall performance across all measured dimensions. Professionalism is a clear strength, with 42 reviews explicitly praising punctuality, communication, courtesy, and responsiveness—including owner Bob's availability outside normal business hours. Project completion is solid with 28 mentions of finished work, timely service, and follow-up, though one recent ... Read more

McHugh's Plumbing demonstrates strong overall performance across all measured dimensions. Professionalism is a clear strength, with 42 reviews explicitly praising punctuality, communication, courtesy, and responsiveness—including owner Bob's availability outside normal business hours. Project completion is solid with 28 mentions of finished work, timely service, and follow-up, though one recent review (March 2025) noted minor finishing issues (1-inch gap, incomplete faucet plate cover) that slightly tempered the score. Experience and technical knowledge are well-documented across 18 reviews, with customers consistently noting skilled workmanship and problem-solving ability. Pricing receives moderate confidence (9 mentions) but is consistently described as fair, competitive, and transparent. Three negative reviews (2 from 2019–2020, 1 from 2022) citing poor follow-up and unresponsiveness create a meaningful counterweight to the predominantly positive feedback. Read less