Mackin & Sons Plumbing

Mackin & Sons demonstrates strong overall performance with a WW Score of 84.2. Professionalism is a clear strength (87.5), with extensive evidence of punctuality, courteous technicians, and responsive communication across 156 reviews. Project completion is solid (85.8) with most jobs finished as promised, though some callback issues and no-show incidents are documented. Experience/workmanship scor... Read more

Mackin & Sons demonstrates strong overall performance with a WW Score of 84.2. Professionalism is a clear strength (87.5), with extensive evidence of punctuality, courteous technicians, and responsive communication across 156 reviews. Project completion is solid (85.8) with most jobs finished as promised, though some callback issues and no-show incidents are documented. Experience/workmanship scores well (86.2) with customers praising technical knowledge and quality work. Pricing is the weakest dimension (76.0), with recurring complaints about high costs, flat-rate fee structures that accumulate charges, and markups on materials—though many customers acknowledge fair value despite higher prices. Read less